2016 kloud9kix™

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FAQ

What type of items do we sell?

We provide 100% authentic clothing, kicks, and accessories

​How Do I Place An Order?

 

Select the size for the item of your choice an add it to your cart. Repeat the same process for each item. Once your selection is complete, click on My Cart and proceed to check out. 

 

Payment and Shipping

 

All orders ship via USPS..

 

Secure Ordering & Payment Options

 

We currently only accept payments via PayPal

Returns & Refunds

Apparel

 

Items must be returned within 7 days of receipt, unworn, and in original packaging. We do not issue refunds at the present time items can only be exchanged or returned for store credit.

 

Footwear

 

All sales with our footwear are final, at the current time footwear is sold on consignment. Items we have in our inventory are provided by independent owners. Once an item sells, the owner receives payment for footwear they have provided. For this reason, we are unable to process returns or exchanges.

If you have any questions or concerns, please email us before any purchases are made.  

Refunds will ONLY be processed based on fulfillment errors, such as incorrectly shipped or missing items from order.